Manage user roles and permissions across the EDC Network Monitoring System
| Role Name | Description | Users | Last Modified | Status | Actions |
|---|---|---|---|---|---|
|
Super Admin
Full system access
|
Complete administrative control over all system functions and user management | 3 | 2 days ago | Active |
|
|
Admin
System administration
|
Manage organizations, ISP providers, and system configurations | 8 | 5 days ago | Active |
|
|
ISP Manager
ISP operations
|
Manage ISP provider data, performance monitoring, and bandwidth logs | 15 | 1 week ago | Active |
|
|
Organization Manager
Organization oversight
|
Manage organization profiles, service zones, and client communications | 22 | 3 days ago | Active |
|
|
Support Agent
Customer support
|
Handle tickets, SLA monitoring, and customer support communications | 35 | 1 day ago | Active |
|
|
Client User
Basic access
|
View organization status, submit support requests, and access reports | 187 | 6 days ago | Active |
|
|
Read Only
View only access
|
Read-only access to dashboards and reports without modification rights | 12 | 2 weeks ago | Inactive |
|
Configure permissions for each role across system modules